Privacy policy

House of Pavan® (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, houseofpavan.com, or make a purchase from us.

By using our website or providing information to us, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit our site or make a purchase, we may collect the following types of information:

Personal Information:

Name
Email address
Shipping and billing addresses
Phone number
Payment information (processed securely via third-party payment processors)

Technical Information:

IP address
Browser type
Device information
Time zone and location
Cookies and usage data

Order & Customer Support Information:

Order history
Product preferences
Communications with our support team

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you about orders, returns, or customer service inquiries
Send marketing emails (only with your consent)
Improve our website, services, and customer experience
Detect and prevent fraud or unauthorized activity
Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with trusted third parties, including:

Payment processors (e.g., Shopify Payments, PayPal, etc.)
Shipping providers (e.g., USPS, FedEx)
Email marketing platforms (only with your consent)
Website analytics providers (e.g., Google Analytics)

We may also disclose your information if required by law or to protect our legal rights.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

Remember your preferences and shopping cart items
Analyze website traffic and user behavior
Improve website functionality and performance

You can control or disable cookies through your browser settings, but some features of the site may not work correctly without them.

5. Your Rights and Choices

Depending on your location, you may have rights under applicable privacy laws, including:

Access to your personal data
Requesting corrections or deletions
Objecting to or restricting data processing
Withdrawing consent to marketing communications

To exercise any of these rights, please contact us at help@houseofpavan.com.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Similarly, individuals in the European Economic Area (EEA) may have rights under the General Data Protection Regulation (GDPR).

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of other websites and encourage you to read their privacy policies.

8. Security

We take reasonable precautions to protect your information. All payment data is processed using secure, PCI-compliant platforms. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or store personal data from children. If we become aware that we have collected such data, we will take steps to delete it.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Effective Date.” We encourage you to review this policy regularly.