Contact House of Pavan

Email our confirmed store address, info@houseofpavan.com, or use the contact form below. Include your order number if you're writing about a purchase.

Visit Track Your Order and enter your tracking number. Shipping notifications are sent to the email address entered at checkout.

Processing and delivery depend on the items and service selected. Read our shipping information and review the estimates presented during checkout. Contact us with your order number for a specific concern.

Return eligibility depends on the item and condition. Some products are final sale, including jewelry under the current policy. Please read the official Refund Policy for the applicable rules, fees and exchange instructions.

Check the available sizes and any measurement or fit guidance on the individual product listing. Different garment styles fit differently. For help with a particular design, send us the product name and the fit you're looking for.

No. Comfort Colors® garments are used on styles specifically identified as Comfort Colors® in their listings. Other designs may use different garments. Check the individual item details for its materials, fit and care.

Sofi creates the brand's original graphic artwork. Our graphic apparel is printed in-house using direct-to-garment technology. Jewelry and other fashion items may be curated from third-party sources unless otherwise stated. Learn more in Our Story.

Yes, you can send us a question about a House of Pavan order, but purchases made through Etsy are subject to the order details and applicable policies of that marketplace. For the fastest lookup, include the Etsy order number or use our original Etsy shop.