Shipping & Delivery
HOUSE OF PAVAN · SHIPPING & DELIVERY
On its way to you.
From Sofi's original graphic tees to the finishing touches in our jewelry edit, we want every order to arrive with clear expectations. Find the published processing and delivery estimates, tracking information, and the answers to common shipping questions below.
These are typical estimates, not guaranteed arrival dates. Delivery depends on product availability, order timing, destination and the shipping service available at checkout.
8–24 hours
Most orders are processed within 8–24 hours, as stated in our published shipping policy.
Personalized items, weekends, busy periods and individual order circumstances may require additional time.3–7 business days
Our published U.S. shipping estimate is typically 3–7 business days.
This is a general delivery estimate; review the option and timing shown at checkout for your particular order.10–15 business days
Our published estimate for orders shipped outside the United States is typically 10–15 business days.
Destination, customs processing and local carrier conditions can affect transit time and applicable charges.WHAT HAPPENS NEXT
From order to doorstep.
- Place your order. Select the product's color, size and other available options, and confirm your delivery address at checkout.
- We process your order. Most orders follow the processing window noted above. Processing is separate from carrier transit.
- Look for shipment tracking. Once tracking is available, use the details emailed to the address associated with your order.
- Follow the package. Track the carrier's updates, and contact the House if you need help with an order.
SHIPPING OPTIONS
Choose what works for you.
Available shipping methods, rates and delivery estimates depend on the shipping destination and the items in your cart. The shipping options presented at checkout are the most relevant for your order.
Our longer shipping-information page has historically described free standard U.S. shipping and optional faster services. Because rates and service eligibility may change, review the actual shipping charge and delivery estimate before paying.
Shipping to a P.O. box, Alaska, Hawaii or an international destination may have service restrictions. If your address or preferred service isn't available during checkout, contact customer care before placing your order.
YOUR ORDER, YOUR UPDATES
Already placed an order?
Have your shipment tracking number handy? You can check the latest carrier activity from our tracking page. For an order-specific question, email us with your order number and checkout email address.
ANSWERS BEFORE YOU ORDER
Shipping questions, answered.
How long does House of Pavan take to process an order?
Our published policy says most orders are processed within 8–24 hours. Processing time and carrier shipping time are different, and timing can vary with the item and order date.
How long does delivery take within the United States?
The published U.S. delivery estimate is typically 3–7 business days. The shipping estimate offered for your address at checkout is the best guide for your particular order; delays are possible.
Does House of Pavan ship internationally?
Our shipping policy includes international orders, with a typical delivery estimate of 10–15 business days. Available destinations, services and charges depend on checkout eligibility. Customs and local delivery conditions may cause delays.
Does House of Pavan offer free shipping?
Our detailed shipping-information page has listed free standard shipping for U.S. orders. Please verify the actual shipping rate shown for your cart at checkout, as service availability and eligibility may vary.
How can I track my order?
Use the shipment tracking number provided for your order on our Track Your Order page. If you haven't received tracking information, contact info@houseofpavan.com with your order number.
Can I choose express or overnight shipping?
When faster shipping services are available for your items and address, their current prices and delivery estimates will be shown at checkout. An expedited carrier service does not necessarily shorten the time needed to process an order.
Can I ship to a P.O. box?
Some shipping services do not support P.O. boxes. Enter the address at checkout to see available options, or contact us if you're unsure which service can deliver your order.
What if my package is delayed or marked delivered but missing?
Check the carrier tracking details and any delivery-location updates first, then contact info@houseofpavan.com with your order number so we can review the shipment details with you. Refund eligibility is governed by the official Refund Policy.
NEED A HAND?
We're happy to help.
For delivery questions, address concerns or shipping support, send us the order number and email used at checkout. Please don't include payment-card details.
Review our official shipping policy, refund policy or contact page whenever you need them.